Frequenty Asked Questions

During the busy time of moving, we help you stay organized with the most comprehensive library of moving tips in the industry today.
However, there are still common questions. To speak to a specialist in the support service please call us today at 1-800-374-0860.

When Is The Best Time To Move?

If there is a choice, most moving companies suggest you select a time other than summer, the end of the month or the end-of-year holidays. The heaviest demands are placed on vans, equipment and personnel during these periods. However, Colony Moving and Storage, Inc. believes you should move when it is most convenient for you.

How Long Does It Take To Move?

This depends on many factors, such as the time of year, weather conditions, size of your shipment, time required to load and unload, and the direction and distance your shipment is traveling. The van operator, in planning his or her schedule, allows extra time for any foreseeable delays, but an occassional unexpected event can upset even the best-planned schedule.

How Much Will My Move Cost?

To determine the approximate cost of your move, as well as the space needed on the van for your household goods, an agency sales representative will conduct a household goods survey in your home.
Tour your house before the agent arrives. Check from attic to basement and determine what will be moved and what will be discarded. Show the representative EVERYTHING you will be moving, specifying any items off-premises or other items to be added later. The representative then will compute the approximate cost of your move and give you a written "estimated cost of service". To request an estimate please fill out our estimate form or call us today at 1-800-374-0860.

Can My Possessions Be Stored Temporarily?

If you are unable to take immediate possession of your new residence, your belongings can be stored in the facilities of Colony Moving and Storage. We have the warehouse facilities to safely store your household goods in a clean and safe environment. Storage can be arranged on a short-term basis, for for longer periods, depending on your requirements. See our Storage section for more details.

Do My Appliances Need Special Attention?

It is the owner's responsibility to see that all mechanical and electrical equipment is properly serviced for shipping prior to the arrival of the moving van. Servicing is at the owner's expense. Most items such as washers, stereos, grandfather clocks, copiers and computers have components that must be securely fastened prior to shipping. For safe moving of such articles, the units should be prepared by a licensed or properly trained service technician.

Can I Move My House Plants?

Colony Moving and Storage cannot accept responsibility for safely moving your plants, because they may suffer from a lack of water and light as well as probable temperature changes while in the van. You may prefer to transport your house plants in the family car or ship them by plane. Some states prohibit the entry of all plants, while other states will admit plants under certain conditions; still others have no plant regulations. Be sure to check the regulations of the state to which you're moving. Please ask for a copy of the booklet "Moving With House Plants."


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